Technical Support

The Greeneville City School District IT Team is well-known for its commitment to high-quality customer service and support. Our award-winning team is made up of talented IT professionals who share a vision to utilize instructional and business technology tools in exemplary ways throughout the district.  

Your Instructional Technology team has partnered with best-in-class vendors to provide learning and support tools that make Instructional Technology work as it should.

How to receive assistance if something is not working

During at-home learning, our support specialists are offering remote support.  Hours for support are 8:00 A.M. until 6:00 P.M. on weekdays.  Our support specialists will monitor the helpdesk queue during the weekend to provide support as needed. 

To receive assistance, please click the link below.  One of our support specialists will begin a session as quickly as possible.

GCS Remote Help

How to change your password (staff only)

To maintain the security of your account, you may need to change your password during this time.

Instructions for changing your password are found here.