How to change your GCS Password

You are now able to use the Change password option in Office 365!

It is CRITICAL that you use a strong password! Please DO NOT use a sequential password (for example, your password is myVerySecurePassword, and you just add a number, or year, to the end of it). You should choose a completely different password from the one you are currently using! Please don't use your job title, your school, or anything that can be learned about you from social media. Your password should be at least 13 characters long.

Remember: our network is only as secure as our weakest password! Please choose a secure password!

You may use any of the methods highlighted below to change your password.

Change your password using LaunchPad

To change your password from ANY computer/device (or, if you are outside our network), please visit LaunchPad and sign in. Click your avatar - the picture (or, your initials) in the upper right. 

Select Settings, then Recovery

  • Select Change Password.

  • Enter your old password in the Old password box.

  • Enter your new password in the next two boxes.

  • Click Submit.

  • Your password has been changed!

Change your password using Office 365

Login to Office 365

  • Click your avatar in the upper right corner

  • Click View Account

  • Select Security Info on the screen (Change Password will work for now, but Microsoft is taking that option away soon)

  • From the left menu, select Password

  • Enter your old password in the Old password box

  • Enter your new password in the next two boxes

  • Click Submit

  • Your password has been changed!

Change your password if you have forgotten it

If you have forgotten your password visit here:

  • Click Can't access your account. 

  • Select Work or School account if that is presented.

  • Enter your full email address in the top box

  • Enter the characters you see on the screen in the box.

  • Select Text my mobile phone.

  • The last two digits of your phone number will be displayed.  Click Next.

  • Enter your full 10 digit phone number in the box.

  • Enter the code you receive in the box and click Next.

  • Enter your new password in both boxes and click Finish.

  • You may then click the link that says click here to sign in.

Please be aware that it can take 3-5 minutes for your password change to synchronize with Microsoft.  You will not be able to access Office 365 until this automatic synchronization takes place.

If you used office.gcschools.net to change your password from OUTSIDE our network AND you are using a computer that belongs to the Greeneville City Schools, you will still have to use your OLD password to login to the computer and then your NEW password will work for everything else.  You will have to do this until your computer comes inside our network to sync your new password.